Post by Admin on Jun 10, 2017 8:31:46 GMT -5
Customer Service Representative
CCC Information Services Inc. 38 reviews - Remote
$13.00 - $14.50 an hour
Summary
This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation's top insurers. This is a remote position which is managed by our Sioux Falls, South Dakota, service operations center which employs over 200 employees. This position requires the ability to travel to our Sioux Falls office multiple times during the year for training purposes. Starting wage is between $13.00 - $14.50 per hour.
Job Duties
Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
Ensure that all vehicle information is entered into the system completely and accurately
Communicate the vehicle value from the database to the caller
Forward calls on vehicles that require calculation of the replacement value to respective department
Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards.
Qualifications
No prior insurance or automotive experience is required, as we will train individuals that have are willing to continue to learn and be developed
High School Diploma or equivalent
2-3 years prior service industry experience; i.e. retail, hospitality
Excellent verbal and written communication skills
Ability to work remotely with minimal supervision
Attention to detail
Ability to multi-task
Keyboarding skills
Possess a positive attitude and desire to provide outstanding customer service
READY TO APPLY GO Here
CCC Information Services Inc. 38 reviews - Remote
$13.00 - $14.50 an hour
Summary
This position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation's top insurers. This is a remote position which is managed by our Sioux Falls, South Dakota, service operations center which employs over 200 employees. This position requires the ability to travel to our Sioux Falls office multiple times during the year for training purposes. Starting wage is between $13.00 - $14.50 per hour.
Job Duties
Receive initial calls and obtain all pertinent vehicle information from potential Total Loss claims
Ensure that all vehicle information is entered into the system completely and accurately
Communicate the vehicle value from the database to the caller
Forward calls on vehicles that require calculation of the replacement value to respective department
Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards.
Qualifications
No prior insurance or automotive experience is required, as we will train individuals that have are willing to continue to learn and be developed
High School Diploma or equivalent
2-3 years prior service industry experience; i.e. retail, hospitality
Excellent verbal and written communication skills
Ability to work remotely with minimal supervision
Attention to detail
Ability to multi-task
Keyboarding skills
Possess a positive attitude and desire to provide outstanding customer service
READY TO APPLY GO Here