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Post by Admin on May 11, 2017 16:26:46 GMT -5
Ipsy is hiring for Customer Care Representative - Remote (CA, NY, NC, TX)
At ipsy, our customers are at the core of everything we do, and we’re committed to providing them with top-notch service. We’re searching for a support representative who is passionate about helping others, who can proactively offer solutions and ideas that will delight our members. This position is responsible for managing sensitive customer interactions, proposing creative solutions, and establishing rapport with our engaged community. Your schedule will be determined based on your time zone, and will include one weekend shift per week (shifts are 8 hours, 5 days a week)
Responsibilities:
Respond to customers in a professional, friendly, and timely manner to enhance our members’ knowledge of ipsy and create a positive experience for them Manage sensitive issues while maintaining the highest level of professionalism; provide thoughtful, prompt resolutions with empathy and poise Recommend solutions to complex or escalated situations through research and critical thinking Share relevant, strategic insights with our product, marketing, and technology teams regarding overall customer experience and service-related trends Strive to exceed volume and quality goals Own additional projects as needed and prioritize carefully
Interested for more info click Here
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Post by Admin on May 19, 2017 21:54:46 GMT -5
JOB HAS BEEN FILLED - CLOSED -
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